Post Shifts

Send your requirement to the agency by creating shifts for them to fill in.

The Post shifts screen allows End Clients to post their work orders within JoinedUp by creating shifts which an Agency can then allocate to their workers.

Navigate to Plan in the Header menu and then select Post shifts from the drop-down list. The Post shifts screen can be displayed in either a Monthly or Weekly view.

Monthly View

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Weekly View

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To create the shifts simply press the + button in the upper right corner of the tile on the day for which you would like to add shifts.

When creating shifts you will be asked to specify:

  1. Which agency they are for.

  2. What type of job it is by selecting the respective shift template.

  3. How many workers are required—one shift for each worker.

  4. Which date is the shift for, along with the option to create the same shift, or set of shifts, across multiple days.

  5. Designate the start time and as an option, the expected stop time and job number.

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The moment you create the shifts they become visible on your agency’s planning screen and, they can start allocating workers into these shifts. You can monitor their progress in real time on your screen. You will be able to see which shifts already have names against them and which have yet to be allocated.

Shifts for the same type of job and starting at the same time get grouped together by stacking the associated tiles. Click the stack and a side panel displays with the options to cancel or edit them in batch mode.

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You are able to cancel or amend any shift up until the agency allocates a worker to it. If you need to cancel a shift that already has a worker name assigned to it, you will need to ask the agency to cancel it for you, giving them a chance to offer the worker another shift.

Colour-coding is used to represent the different statuses of the shifts:

  • Yellow background - the shift hasn’t been published yet. The shift may already be allocated, but the allocated worker is only notified after the shift is published.

  • Pink background - the shift has been cancelled.

  • Grey background - the shift has not been allocated yet.

  • Black font - the worker has been notified but has not yet confirmed their acceptance.

  • Green font - the worker has been notified and has confirmed their acceptance.

  • Red font - the worker has been notified but declined the shift.