Who should have access to the Admin Portal

You should designate between one and twelve main users to triage all issues and raise your bug and config tickets to the Support team.

This person should be a system champion for JoinedUp who understands the intricacies of how your business works on the system, as they will need to be able to triage if the ticket is appropriate and required.

Please ensure that you keep the JoinedUp team updated with any changes required in regards to these users.

You can request for users to be added or removed through the General queries and Admin option in your Admin Users Portal or directly with your JoinedUp Customer Operations Specialist.