Confirming a shift
Your agency asked you to confirm a shift. / You’ve received a JoinedUp generated text message or email asking you to confirm your shift
When your agency allocates you to a shift, the system automatically sends a notification to your JoinedUp inbox.
Depending on your contact preferences setup, you can also receive an email and/or text message with a link to see the details.
If your agency requires you to confirm the shift you’ve been allocated to, you’ll see the message as shown in the sample message below.
E-Mail:
SMS:
You can go directly to the shift details where you can confirm your shift by clicking the link in the message.
| You need to be logged in to JoinedUp in your browser before clicking the link, otherwise you’ll be taken to the login screen. |
Mobile View:
Desktop View:
When you click confirm, you’ll be asked to re-confirm.
Mobile View:
Desktop View:
Your shift is now confirmed and your agency will see that on their planning screen.
Mobile View:
Desktop View:
Your work calendar will show which shifts have been confirmed by you.
Mobile View:
Desktop View:
What happens if I don’t want to confirm my shift?
If you want to decline your shift you can follow the same process, just click Decline instead. You will not be allocated for the shift.
If you don’t confirm or decline it, the shift could still be cancelled.
What if I’ve confirmed/declined and I want to change my mind?
Once you’ve confirmed or declined your shift, you can’t then change it by yourself. You’ll need to get in contact with your agency and let them know that you need to change the confirmation status.
If you decline the shift but then want to confirm it, please be advised that your agency might have already given it to someone else. Make sure before you choose to decline it.