Deleting my account

I want to remove my profile from JoinedUp

If you want to delete your account permanently from JoinedUp, you need to speak to your agency first so they can check to make sure that all the shifts you’ve worked have been paid before having your profile removed from the system.

BE AWARE, this change is permanent.

If you think you might want to work with agencies again in the future, then we recommend that you don’t ask for your account to be deleted.

It’s also important to know that your account cannot be deleted if it’s linked to any live shifts.

If you look through your timesheets and see that any haven’t been submitted or confirmed by your agency, then please get in touch with them first to complete this. JoinedUp can’t delete it until they do.